Privacy Policy

This policy explains how Professional Mortgage Investment(“PMI”, “we”, “us”) collects, uses, stores and discloses personal information through this website and our enquiry process. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Website analytics

We use Vercel Web Analytics to understand how visitors use this site — for example which pages are viewed and whether calculators or enquiry forms are used. This service collects aggregated, anonymised usage data and does not use cookies to identify you. We use these insights to improve the site, not for marketing.

Information we collect

When you contact us through this site, we collect the details you provide — typically your name, email address, phone number, the type of finance you're interested in, your timeframe, how you heard about us (if you choose to tell us), and anything you choose to tell us in your message. We may also collect information when you call or email us directly.

How we use your information

We use your information to respond to your enquiry, arrange a borrowing check, and discuss finance options that may suit you. We do not use your details for marketing emails or SMS without your separate consent, which you can withdraw at any time.

How we share your information

Enquiries submitted through this site are transmitted to us by email using our service provider, Resend. If you decide to proceed with a credit application, we will let you know what further information is needed and how it will be handled, including any disclosure to lenders or credit providers as part of arranging your finance.

Some of our service providers may store information outside Australia. Where that happens, we take reasonable steps to keep your information protected.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure, and to destroy or de-identify it when it is no longer needed.

Accessing or correcting your information

You can ask to access or correct the personal information we hold about you by contacting us at info@pmipty.com.au. We'll respond within a reasonable time.

Making a privacy complaint

If you have a concern about how we've handled your personal information, please contact us first at info@pmipty.com.au so we can look into it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

This draft will be reviewed and finalised with our licensee before the site goes live.